Shipping policy

Shipping Policy — Gyun Store

Last Updated: May 2026

Thank you for shopping with Gyun Store. We are committed to providing reliable shipping services and delivering your orders as quickly and safely as possible.

Please review this Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During peak seasons or periods of high demand, processing times may be slightly extended.

2. Estimated Delivery Times

Delivery times vary depending on the destination country and shipping carrier.

Estimated Shipping Times

  • Europe: 7–15 business days

  • United Kingdom: 7–12 business days

  • United States: 7–15 business days

  • International Orders: 10–20 business days

Delivery times are estimates only and are not guaranteed.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking updates may take several days to appear depending on the shipping carrier and destination country.

4. Shipping Delays

Gyun Store is not responsible for delays caused by:

  • Customs clearance procedures

  • Severe weather conditions

  • Carrier or logistics issues

  • Incorrect shipping information

  • Seasonal demand increases

  • International transportation disruptions

We appreciate your patience and understanding in these situations.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Gyun Store is not responsible for lost, delayed, or undeliverable packages resulting from incorrect information provided by the customer.

6. Customs Duties and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the sole responsibility of the customer and are not included in the purchase price or shipping costs.

7. Lost or Stolen Packages

If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier first.

If additional assistance is needed, please contact our customer support team.

8. Damaged Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Photos of the product

  • Photos of the packaging

Our team will review the case and work toward an appropriate resolution.

9. Order Cancellations

Orders may only be canceled before they have been processed or shipped.

Once an order has entered processing or has been shipped, cancellation may no longer be possible.

10. Contact Information

If you have any questions regarding shipping or the status of your order, please contact us:

Gyun Store Customer Support
📧 ijodfioujhsjiofu4@outlook.com